Puppiary Privacy Policy

Effective Date: November 22, 2025

Your trust is essential to the Puppiary mission. This policy explains exactly how Puppiary ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services (collectively, the "Service").

Our Commitment is Simple: We treat your data with the same care and protection we offer your puppy.

1. Our Ironclad Promise

We operate under two non-negotiable principles regarding your Personal Data:

We never share, sell, rent, or trade your personal data with any third-party marketing companies.
All Personal Data collected is used strictly and exclusively for order processing, essential communication, and improving your shopping experience.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

Full Name
Email address
Phone number
Shipping Information (Address, State, Country)
Payment Information (Processed by secure third-party processor; we do not store full credit card details on our servers.)

B. Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This includes information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

C. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

3. How We Use Your Information (and Why)

All Personal Data is used strictly for the following purposes:

Purpose	Information Used	Why it is Necessary
Order Fulfillment	Name, Address, Payment Info	Processing and shipping your order, ensuring accurate delivery.
Essential Communication	Email, Phone	Sending order confirmations, tracking updates, and critical delivery notifications.
Customer Support	Name, Email, Order Details	Responding to inquiries about your order, returns, and guarantee claims.
Improving Our Service	Usage Data, Cookies	Analyzing general website usage (not individual user data) to improve the shopping experience and site functionality.

4. Security of Data and Storage

The security of your data is important to us.

We use industry-standard security measures, including SSL encryption, to protect your Personal Data during transmission and storage.
Your information is stored securely on protected servers, accessible only to authorized Puppiary staff dedicated to fulfilling your order.
Remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time as our practices evolve. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

6. Your Rights

As a Puppiary customer, you have the right to:

Access the Personal Data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your Personal Data, subject to legal requirements for retaining transaction records.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or the data we hold about you, please contact us:

Email: hello@puppiary.com